The background/credit check requires a $45 processing fee paid directly to our vendor. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. Okta Browser Plugin protects your passwords and securely logs you into all your business and personal apps. They are an extension of your organization, and their above average VoC scores show these meaningful connections strengthen your brand. If this is your first time hearing about Liveops and you are thinking of applying, check out my other video about Liveops HERE https://youtu.be/UNdtdSYpq-8And APPLY to Liveops HERE https://infl.tv/kxbdShow Notes Intro 0:00 UPDATE 1:111 IWIK #1 2:182 IWIK #2 3:053 IWIK #3 4:284 IWIK #4 5:045 IWIK #5 5:366 IWIK #6 6:257 IWIK #7 9:538 IWIK #8 11:239 IWIK #9 14:56 IWIK #10 16:21 BONUS watch to see Outro 20:43 My purpose with any content I create is to make others aware of all the opportunities that are available to them to create income online.My Cambly Referral Link: https://www.cambly.com/invite/DAESHA2?st=031321\u0026sc=4BLOG: www.teacherdaesha.comConnect with me on social media:IG: https://www.instagram.com/teacherdaesha/LinkedIn: https://www.linkedin.com/in/teacher-daesha-tefl-3845321ab/Twitch: https://www.twitch.tv/teacherdaeshaTip Jar: Buy Me A Coffee https://www.buymeacoffee.com/teacherdaesha Paypal https://paypal.me/teacherdaeshaQUESTION - Have a question about starting a side hustle, teaching online, or anything else? Sign an Independent Contractor Agreement. Actual earnings may vary depending on client opportunity and support required. We use cookies to improve your experience on our website. Its why weve led the industry in virtual flex agent services for more than 20 years. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Innovate without compromise with Customer Identity Cloud. Virtual Agents | Blog. Norms exist to be challenged. I love the freedom element. The flexibility to schedule your own hours is one of the best perks of being an independent agent with Liveops. Click here for technical info. Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. Liveops is a legitimate company. Earning potential. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. Youll have the opportunity to help thousands of people live their dream of owning a successful home business. The integration was either created by Okta or by Okta community users and then tested and verified by Okta. Quickly assessing customer needs and providing sound solutions. - Liveops The modern contact center. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. We use cookies to improve your experience on our website. With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. Liveops agents have the understanding and program-specific certifications needed to not only enroll and onboard members and patients into your program, but also encourage them to stick with it and remain compliant with your product or device. great training and continued support. The background/credit check requires a $45 processing fee paid directly to our vendor. Connect with us to find out how VirtualFlex can help you build your brand with every interaction. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Liveops exists to improve people's lives, and . Username / Email. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Log-in to the worlds easiest to use Learning Management System Thats what were there for. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. Independent Contractors are responsible for expenses and control their profit and loss. Forgot password? Support. Build a thriving work-at-home business providing remote customer service for top brands. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Agents supporting a common client have a private, dedicated space to share best practices and support one another, all while staying engaged . Empathy is part of Liveops agents DNA. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Average Liveops hourly pay ranges from approximately $10.00 per hour for Secret Agent to $30.33 per hour for Receptionist/Administrative Assistant. You have to be empathetic and imagine yourself in their situation., I couldnt be more pleased with the flexibility, the great team and the resources that are available to help me. Liveops mobilizes reliable, brand-certified agents. Tuition Reimbursement. On Fishbowl, you can share insights and advice anonymously with Liveops employees and get real answers from people on the inside. All rights reserved. Liveops award-winning certifications educate agents on your brand, preparing them to connect with your customers. Community. Join the Liveops corporate team and help improve peoples lives. !#liveops #seoulbox #onlineincome View our background and credit check requirements here. The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned CX needs, delivering great customer experiences from agents who are inspired to work for your brand. From professional services to documentation, all via the latest industry blogs, we've got you covered. Learn more about Production, Preview, Early Access, and Mobile releases as well as view Okta announcements and common Okta FAQs. Creatively solving problems. To find out more, read our Privacy Policy and Cookie Policy. The background/credit check requires a $45 processing fee paid directly to our vendor. Liveops has helped us pass through tough times with an outstanding level of flexibility, especially during the pandemic. Cons are having to provide your own equipment. And, it's why some of the biggest enterprise names trust Liveops agents to represent their brand. You can also manage cookies in your browser settings. During planned open enrollment and Medicare redetermination periods, the elasticity of our flexible model delivers access to a skilled pool of agents, so you dont need to bring on seasonal agents. You may also receive performance-based pay or other incentives. With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year. We work in service of our Agents, Clients, and Employees. Were reinventing the way enterprise clients engage with their customers and providing tens of thousands of agents nationwide the opportunity to work around their lives. Link Okta groups to existing groups in the application. VirtualFlex agents bring more professionalism, education and life experience, giving your customers the calm, empathetic ear they need. Support. Want to become a Liveops agent? Main hustle or side gig its all up to you. This te. Director of Customer Care, healthcare organization. Password. Organizations. Scottsdale, AZ liveops.com Joined January 2009. Join our fireside chat with Navan, formerly TripActions, Join our chat with Navan, formerly TripActions. Our professional grade, complete headset telephones are made specifically for LiveOps and other customer service agents. View our background requirements here. Here are just some of the Liveops Nation initiatives that lead to better experiences for customers. Universal Login. Your email address will not be published. This login is to access our Shiftboard online scheduling and people management system. Also the hiring process is long and it's unpaid. Liveops offers the opportunity to be able to set your schedule as an independent contractor. Your customers deserve the best at every touchpoint. We use cookies to improve your experience on our website. Discussion forums provide a space for agents to connect and improve together by way of peer-to-peer encouragement and motivation that nurtures success. Excellent company! Find Out How & Apply . GM Regional Customer Care Operations, major utility. We believe every voice matters. Liveops agents are an extension of your company, and strengthen your brand with every interaction. Agent Sign-In. Please update your browser to the latest version on or before July 31, 2020. Celebrating tenure, milestone achievements, and highlighting agent contributions to the community, reinforce value and drive loyalty. Strengthening an agents sense of belonging and connection improves their lives and leads to better customer experiences and client outcomes. Okta updates a user's attributes in the app when the app is assigned. I am currently working on my 7th children's book, thanks to the freedom of being an independent agent! You are paid for talk time only and without talk time, there is no pay. Liveops appeals to an agent profile with the soft skills and life experience to understand the vulnerability people feel about their health and the ability to be reassuring in the face of uncertainty. Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. The only downside is (and it hasn't always been like this) but they have been over hiring and you may find yourself vying for the hours to make a living. The VirtualFlex platform attracts self-starting agents who deliver great experiences every time. I have more questionsVisit the Liveops Support Center Avoid Recruiting [emailprotected]. You get to dictate when and how often you commit to providing services. The background/credit check requires a $45 processing fee paid directly to our vendor. Enjoy the freedom and flexibility of being your own boss. Documenting details of calls and customer interactions. Answer. Or, sign in using: Login using Okta. Your email address will not be published. We didnt just evolve the remote contact center model, we revolutionized it. Job Work/Life Balance. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. There are no benefits, no vacation pay, no paid training. Teams include: Client Results. VERY FLEXIBLE, You pay for all your own computer equipment and internet/phone. Its not easy to find a flexible team of experienced agents who understand your brand. Liveops. Explorerecent.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. Online continuing education and CPE course catalog for insurance professionals, CFP, CPA, Enrolled Agents, and Tax Preparers. . The agent community comes together . Cons. Here's everything you need to succeed with Okta. You can also manage cookies in your browser settings. The ability to create your own schedule is one of the best perks of being an Independent Contractor Agent with Liveops. Developer Center. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. Earning potential. We've been making work and life more flexible and rewarding since 2000 when we pioneered a different way of thinking which produced the virtual on-demand workforce. I have children who are active in sports, so it allows me to be there when they need me. Are you an employee? The VirtualFlex platform attracts agents with experience, with life skills and, most importantly, with a personal commitment to your brands success. Liveops is a virtual call center offering on-demand virtual agents for enterprise sales and customer service needs. Add this integration to enable authentication and provisioning capabilities. Efficient. At WebCE, we are passionate about delivering exceptional professional development solutions. And, its why some of the biggest enterprise names trust Liveops agents to represent their brand. Scottsdale (headquarters) 1365 N. Scottsdale Rd Suite 390 Scottsdale, AZ 85257. @Liveops. Talent deserves opportunity. View our background and credit check requirements here. Copyright 2023 Liveops, Inc. All rights reserved. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Improving Peoples Lives. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. We're a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. Flexibility. Find Out How & Apply . This platform supports the ideal contact center augmentation strategy, bringing together US-based agent talent with the ability to easily respond to surges in demand. Grow your home business through Liveops client network, working with the brands you know and love. Conducting inbound/outbound customer service calls. Login here. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. You are using an unsupported browser. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Managing multiple systems, programs, and screens simultaneously. Dorm Decor Ideas || Explore Detailed Information. The Liveops VirtualFlex platform empowers agents to act as an extension of your brand by providing a warm, knowledgeable connection with members and patients at every touchpoint across the continuum of care. Please enable it to improve your browsing experience. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Learn how. Learn about Liveops Enterprise Solutions Click Here . The agent community sits at the core, and we dont take this lightly. We encourage ideas from everywhere. Remember me. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. To find out more, read our Privacy Policy and Cookie Policy. Deactivates a user's account in the app when it is unassigned in Okta or their Okta account is deactivated. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. However, if a Service Partner enrolls in a course but does not show up to the first day of class, a $20 No-Show fee will be . When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. As an agent with Liveops, you are a self-employed independent contractor, not an employee. Weve cultivated a virtual community, Liveops Nation, that encourages agents to connect with one another. We also love having a bit of fun on the side, with events such as happy hours, charity projects and recreational sports. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. Employer Matching Opportunity, 100% Employer Paid Life Insurance The cons are being able to work in your own home. Create success for our clients by working cross-functionally to build strategies that maximize program results. Were here to improve peoples lives. Duo Security for MFA | Okta. With world-class customer support and education to serve multiple professions, we're here to help professionals reach their career goals. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. FLEXIBILITY AT SCALE. Get started on your new home business Flexibility. Pros. Headquartered in Scottsdale, AZ, with expansive remote opportunities, Liveops is a collaborative environment filled with smart, motivated team players. We would like to show you a description here but the site won't allow us. By providing us with your phone number and clicking "Submit", you agree that we may call or text you regarding your application. View our background and credit check requirements here. 2-4 weeksMost training is 2-4 weeks. With Liveops agents, your patients will receive high-quality experiences from a knowledgeable professional. Some roles are also responsible for sourcing third-party clients, then analyzing, optimizing, and creating new scripting for subscription-based products. Secure Web Authentication is a Single Sign On (SSO) system developed by Okta to provide SSO for apps that don't support proprietary federated sign-on methods, SAML or OIDC. Want to build your own integration and publish it to the Okta Integration Network catalog? The freedom of an entrepreneur. Groups can then be managed in Okta and changes are reflected in the application. https://explorerecent.com/is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. The pay is great and is based on talk time. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Push existing Okta groups and their memberships to the application. Website. This login is to access our Shiftboard online scheduling and people. Liveops exists to improve peoples lives, and this extends into the agents that connect with your patients and members. Fully remote, hybrid, and freelance opportunities at Liveops provide "unparalleled flexibility and work-life balance." Previous openings have been posted in . Liveops Nation agent news. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. You are using an unsupported browser. To accept cookies continue browsing as normal. Relationships are built on a strong foundation of trust and And for tens of thousands of skilled professionals, their choice is to partner with Liveops and strengthen your brand. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. show about fbi agent and dimensional portal. With this strategy, everyone wins. Application and Certification Process: To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Although we use a tech-enabled platform and philosophy to get it done, were a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. The background/credit check requires a $45 processing fee paid directly to our vendor. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-with-liveops-quick-start-guide-on-how-to-apply/This video IS sponsored by SeoulBox. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. With VirtualFlex, theres no need to overstaff. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor . HSA and PPO Options Im also a nurse. We source for impact by empowering and celebrating those with initiative. Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. Help source new agents, certify and prepare them to take calls, and build relationships with the agent community. Liveops regularly hosts well-attended, agent-focused events. 3,309 Following. Log in. Flexibility. Contribute towards the continued success of Liveops by lending your expertise in the areas that every business needs to stay at the top of their game, and continue to be an industry disrupter. Liveops, a virtual contact center, delivers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. LiveOps will not sell or share your information with third parties for marketing purposes. By attracting only the most motivated, passionate agents, we can give you flexible, scalable, quality customer service solutions that fit your needs, budgets and goals. The VirtualFlex platform delivers the right agent at the right time, with the right results. To get your own box visit myseoulbox.com.Some links below may be affiliate links, which means if you buy something using that link, Ill receive a small commission.This video discusses the many helpful tips I can think of for new LiveOps agents. About Liveops. It's a private, virtual community where agents connect with each other and their program teams to maximize their experience while contracting with Liveops. Your ticket has been created and you have been emailed instructions to activate your account with which you can track your ticket status Work outside the perimeter. We have had the pleasure of working with Liveops for the past two years, where they handled all of our manpower requirements. Easily connect Okta with Liveops or use any of our other 7,400+ pre-built integrations. Application and Certification Process: To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. We endeavor to do the right thing, every time. These occasions provide agents with the opportunity to interact with each other and Liveops senior staff, all while getting initiative updates critical to their business growth. We call this agent community Liveops Nation. Your patients health is your top priority. They are empathetic and committed to each interaction with your customers. Their consistency, professionalism and customer service are unparalleled in the industry. Liveops Job Board. The world class support of Liveops and unparalleled access to world-renowned clients. You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. option Add a new device appears in Duo Mobile settings. Thank you for sharing your experience with everyone! When call volumes are low, you pay less. Liveops agents are certified on your program and procedures, so they can be a go-to resource for your members. Join the company voted one of the Best Places to work in Arizona. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Accounts can be reactivated if the app is reassigned to a user in Okta. Liveops: Flexibility. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Login to track your existing support requests. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Their consistency, professionalism and customer service are unparalleled in the industry. View our background and credit check requirements here. Push either the users Okta password or a randomly generated password to the app. Login. Allows Okta to use custom attributes you have configured in the application that were not included in the basic app schema. This doesnt happen automatically, and the VirtualFlex platform has two decades of experience innovating and optimizing the agent journey. This means you can choose when, where, and how often to work! Sign an Independent Contractor Agreement. Its why weve led the industry in virtual, flexible agent services for more than 20 years. Liveops flexible model means you can scale up or down as necessary to service planned and unplanned events such as an expanded label or FDA approval. Contact UsBecome an Agent. In the Liveops virtual contact center model, enterprises have access to a diverse network of distributed agents across the U.S. Liveops exists to improve people's lives. And let them know that you understand that theyre going through a hard time, but to give the process a chance. Learning sessions, access to robust knowledge bases, and gamification are unique to Liveops Nation and ensure continuous growth of relevant skills for agents. The agent community comes together . We are passionate about the agent experience, because we know agents have many choices in their careers. To enable that option, the Duo admin must select the Self-service portal in the Duo Admin Panel. There is absolutely no paid training. Liveops pays submitted invoices by either check or direct deposit (it is the agent's choice), twice per month in accordance with a regular schedule it pays all vendors. Also shoutout I recommend both new and veteran agents watch this entire video. Easily connect Okta with Liveops or use any of our other 7000+ pre-built integrations. Compensation . Required fields are marked *. I like to help people. Whether calls are slow or surging, a network of brand-certified agents flexes with demand. Liveops Okta. Good pay, ability to make your own schedule. As of July 18, 2022, all certification courses are FREE. Copyright 2023 Liveops, Inc. All rights reserved. Support. Our developer community is here for you. My only issues with liveops is the pay amount and the delay in receiving my pay. Okta Browser Plugin; Okta Agents. Attack Protection. Security Assertion Markup Language is an open standard for exchanging authentication and authorization data between an identity provider (IdP) and a service provider (SP) that does not require credentials to be passed to the service provider. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. Support. Within hours, virtual agents can flex to meet the needs of your patients in times of new product launches, irregular marketing schedules, and unexpected events. What I wish I knew the first time I filed self-employment taxes. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. I am being paid to do what I enjoy, which is helping people. LiveOps contracts with programs and companies that need these types of agents, and then they hire the independent agents to handle the calls. Message & data rates may apply. Hope, the above sources help you with the information related to Liveops Agent Portal Okta. This network has hard skills in your industry, and soft skills from life experience. However, once applicants become agents with LiveOps, agents agree and consent to allow LiveOps and its affiliated companies to gather, maintain, and use for its benefit statistics, analytics, and information from agent's call volume, detail and performance. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. transparency. See all features. LiveOps Inc. Easily connect Okta with Liveops or use any of our other 7,400+ pre-built integrations. This feature is not required for all federated applications as user authentication takes place in Okta, however some apps still require a password. If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability.